Please visit back regularly for updates:
Changes to Shipping and Handling – Effective June 1, 2022
Due to the rise in the cost of fuel and the resulting change in pricing for courier services we will be changing our shipping and handling rates effective June 1, 2022.
Our minimum order for free standard shipping will be $300.00 before sales tax.
For orders under $300.00 before the sales tax, standard shipping rates will be as follows:
AB, SK – $15.00*
BC, ON, MB – $20.00*
QC, Maritimes – $30.00*
*Standard Shipping Rates are applicable to urban centres and main distribution locations. Locations outside of main distribution locations may be charged additional furtherance fees.
Ambient Rates for pharmacaeutical products requiring storage at room temperature will remain at $24.00 per shipment.
Cold Chain Rates for pharmaceutical products requiring refrigeration will be as follows:
AB, SK – $25.00
BC, ON, MB – $34.00
QC, Maritimes – $48.00
NT, YK, NV – $30.00 – Standard Shipping by Canada Post. Pharmaceutical shipments to these territories will be subject to furtherance charges. Typical furtherance rates on past shipments have been approximately $100.00 per shipment. Please contact us for a shipping quote for orders including pharmaceutical products.
White Ophthalmic Team
Diofluor – We received a small batch of Diofluor in mid-June. This entire batch was used to fulfill back orders. Our oldest back orders are from March 2021. We will not be taking new orders for Diofluor until we have received sufficient stock to fulfill our current back orders.
We Have Moved! – Our physical warehouse location has changed. If you are mailing a return or payment please ensure you have our updated address. Our phone numbers 1-800-661-1562 and 403-293-3060 remain the same as at our previous location. Inquiries and orders may also be sent by email to email@example.com or through our website. Thank you for your patience as we transition to our new location.