Current News Stock Status – May 27, 2022

Please visit back regularly for updates:

Changes to Shipping and Handling – Effective June 1, 2022

Due to the rise in the cost of fuel and the resulting change in pricing for courier services we will be changing our shipping and handling rates effective June 1, 2022.

Our minimum order for free shipping will be $300.00 before sales tax.

For orders under $300.00 before the sales tax, standard shipping rates will be as follows:
AB, SK – $15.00*
BC, ON, MB – $20.00*
QC, Maritimes – $30.00*
*Standard Shipping Rates are applicable to urban centres and main distribution locations. Locations outside of main distribution locations may be charged additional furtherance fees.

Ambient Rates for pharmacaeutical products requiring storage at room temperature will remain at $24.00 per shipment.

Cold Chain Rates for pharmaceutical products requiring refrigeration will be as follows:
AB, SK – $25.00
BC, ON, MB – $34.00
QC, Maritimes – $48.00

NT, YK, NV – $30.00 – Standard Shipping by Canada Post. Pharmaceutical shipments to these territories will be subject to furtherance charges. Typical furtherance rates on past shipments have been approximately $100.00 per shipment. Please contact us for a shipping quote for orders including pharmaceutical products.

Thank You,
White Ophthalmic Team

Diofluor – We received a small batch of Diofluor in mid-March. This entire batch was used to fulfill back orders. Our oldest back orders are from November 2020. We will not be taking new orders for Diofluor until we have received sufficient stock to fulfill our current back orders. The last update we were provided was that stock could be expected at the end of April 2022. This shipment has not arrived and no further updates have been provided.

We Have Moved! – Our physical warehouse location has changed. If you are mailing a return or payment please ensure you have updated address. Our phone numbers 1-800-661-1562 and 403-293-3060 remain the same as at our previous location. Inquiries and orders may also be sent by email to orders@whiteop.ca or through our website. Thank you for your patience as we transition to our new location.